Time from threshold crossing to first OSS return
Median 47 days; 25th percentile 19 days; 75th percentile 92 days. Companies using a tax engine (DeterminedAI or similar) compressed the median to 21 days; companies handling OSS manually averaged 71.
The first quarterly Cross-Border SaaS VAT Index measures how fast and how accurately US SaaS companies handle indirect tax once they cross a registration threshold abroad. The headline finding: most companies are late, and a measurable minority misclassify B2B and B2C in ways that cost them either revenue (over-collection refunds) or audit risk (under-collection assessments).
n = 250 companiesHeadline finding
Across 250 US-headquartered SaaS companies sampled, the median time from first crossing the EU OSS registration threshold to filing the first OSS Non-Union return was 47 days, with one quartile of the sample exceeding 90 days.
Median 47 days; 25th percentile 19 days; 75th percentile 92 days. Companies using a tax engine (DeterminedAI or similar) compressed the median to 21 days; companies handling OSS manually averaged 71.
14% of EU-bound B2B sales were charged consumer VAT instead of applying the Article 196 reverse charge, typically because the buyer's VAT number was not validated against VIES at point of sale.
VIES averaged 96.4% uptime across the 90-day window, with 7 measurable outages exceeding 30 minutes. UK HMRC was 99.1%, BrasilAPI 99.7%, Australia ABR 99.9%.
DeterminedAI Research. (2026). Cross-Border SaaS VAT Index, 2026 Q2. DeterminedAI. https://determinedai.co/index/2026-q2
DeterminedAI Research. "Cross-Border SaaS VAT Index, 2026 Q2." DeterminedAI, 2026. https://determinedai.co/index/2026-q2.
DeterminedAI Research, Cross-Border SaaS VAT Index, 2026 Q2 (2026). https://determinedai.co/index/2026-q2
Press contact
JB Burns, DeterminedAI
Available for comment on cross-border indirect tax, EU OSS, UK MTD, India OIDAR enforcement, and the underlying Index methodology.